Online store Lucie Praha. Contact us at support@amaliebrno.cz. Web: amaliebrno.cz.

Personal data manager

The administrator of personal data is the Lucie Praha online store. Send questions and requests regarding your data to support@amaliebrno.cz.

What data we process

We process the information you provide to us when purchasing or contacting us, such as name, contact information, delivery and billing address, order information and customer service messages. Payments are processed by the payment services offered at the cash register. Technical data, such as IP address, equipment and information about the use of the website, may be processed for the operation and security of the website and, where permitted, also for statistics or marketing.

Purposes and legal basis

We process the data required for orders, delivery and customer service for the purpose of fulfilling the contract or taking measures before concluding the contract at your request. We process the data required for accounting and other legal obligations to fulfill legal obligations. The security and exercise of legal claims may be based on a legitimate interest after balancing interests. Where consent is required, such as for some cookies or newsletters, you can withdraw consent at any time.

Who can receive the data

We operate our store on the Shopify platform. Necessary data may be shared with payment services, transport companies, technical service providers and authorities if required by law. We only share data needed for the purpose. See also shopify Privacy Information.

Transfer outside the EU/EEA

Service providers may also process data in other countries. If personal data is transferred outside the EU/EEA, the transfer must be supported by applicable regulations on the protection of personal data, for example in the decision on the adequate level of protection or in standard contractual clauses with the necessary additional guarantees. If you want to know more about the protection of a specific handover, please contact us.

Storage time

We keep the data for the time necessary for orders, customer service and other stated purposes. Data subject to a legal retention obligation or required for legal claims may need to be retained for longer. We then delete or anonymize them if possible.

Your rights

If the legal conditions are met, you can request access to the data, its correction, deletion, restriction of processing or portability. You can object to processing based on legitimate interest and always against direct marketing. We may need to verify your identity before providing the data. You can file a complaint with Office for Personal Data Protection (ÚOOÚ) or another relevant supervisory authority.

Cookies

You can find information about cookies and your options in our cookie policy.